Hynx Terms of Service (Website / Platform)

Last updated: 1 July 2026 Effective date: 1 July 2026

These Terms of Service ("Terms") are a binding agreement between you ("User") and HYNX TRADING ("Hynx", "we", "us", "our"), governing your use of the Hynx platform: the website at https://www.hynx.ai, the Hynx Reach app (careers), and the Hynx Freelancer app (freelance / "Craft") (the "Services").

By creating an account or using the Services, you agree to these Terms and the Privacy Policy.

This is the combined, platform-wide Terms used on the website. Each mobile app also has app-specific Terms (hynx.ai/reach/terms, hynx.ai/freelancer/terms).

Article 1 — Minimum Age

The Services are for individuals at least sixteen (16) years old. By creating an account you warrant you are 16+. We may suspend/terminate accounts in violation. Legal basis: GDPR Article 8.

Article 2 — Accounts

Accurate info required; each email is single-use and cannot be reused; account types (individual, company, freelance/Craft) are strictly separated (one role per login); you are responsible for your credentials and activity. Sign-in via email/password, Google, or Apple.

Article 3 — Subscriptions and Payment

Paid subscriptions (free tier available) and one-time purchases (premium usernames, credits). All payments are on the Hynx website; the apps have no in-app purchases. Paid via MyFatoorah (and, where offered, bank transfer). Pricing may show USD; settlement may be QAR. Hynx does not store card numbers.

Renewal, cancellation, and refunds. Subscriptions renew automatically until you cancel. You may cancel at any time; your subscription remains active until the end of the paid period, and amounts already paid for the current period are not refunded. One-time purchases (premium usernames and credits) are non-refundable once delivered, except where a refund is required by applicable law. Credits do not expire and remain available on your account.

Article 4 — Independent Relationship Between Users

Hynx is a digital intermediary. Any agreement, dispute, delay, breach, or non-performance between users is their sole responsibility; Hynx is not a party and is not liable for resulting damages. Freelancer payments: Hynx is a technology platform and intermediary and does not hold, escrow, process, or settle payments between freelancers and clients; any payment arrangements are made directly between the parties.

Article 5 — AI-Based Analysis Disclaimer

AI analysis (résumés, profiles, qualifications, matching, coaching, voice interviews) is informational only, not a final decision. You retain full responsibility for hiring/engagement decisions; Hynx does not auto-reject/auto-hire. Legal basis: GDPR Arts. 13, 14, 22.

Article 6 — No Employment or Outcome Guarantee

Hynx is not an employer, recruitment agency, staffing company, or guarantor, and does not guarantee employment, project awards, revenue, or success.

Article 7 — User-Generated Content

You are responsible for content you upload/share. Hynx does not endorse/verify/monitor it. You retain ownership and grant Hynx a worldwide, non-exclusive, royalty-free license to host/process/display it solely to operate the Services (including AI processing per the Privacy Policy); the license ends on deletion, except for content already shared or where law/backups require retention.

Article 8 — Acceptable Use

No harassment, discrimination, fraud, fake profiles, malware/phishing/illegal URLs, scraping, unauthorized access, or reverse engineering. We provide reporting/flagging and automated fraud/URL scanning, and may remove content or suspend accounts. Third-party links: clicking one leaves Hynx for sites we don't control.

Article 9 — Non-Discrimination

Equal access without discrimination based on protected characteristics. Legal basis: California anti-discrimination principles and applicable international laws.

Article 10 — Data Protection and User Responsibility

We apply reasonable measures (see Privacy Policy). You are responsible for the accuracy, completeness, and legality of your information. Legal basis: GDPR Arts. 5, 24, 25, 32.

Article 11 — Right to Erasure and Retention

You may request deletion anytime (in-app or info@hynx.ai). On the apps, deletion runs with a 30-day grace period during which you can restore by signing in; after 30 days data is permanently deleted. Subject to legal/fraud/accounting needs, deletion completes without undue delay and, where GDPR applies, within one (1) month; certain records may be kept up to six (6) years. Legal basis: GDPR Arts. 17, 12, 23.

Article 12 — Intellectual Property

The Services (name, logo, software, design) are owned by Hynx and its licensors; you receive only a limited right to use the Services.

Article 13 — Suspension and Termination

You may stop and delete your account anytime. We may suspend/terminate for breach, legal reasons, or to protect users. Articles 4–7, 10, 11, 14, 15 survive.

Article 14 — Disclaimers and Limitation of Liability

Provided "as is"/"as available" without warranties to the extent permitted by law. Hynx is not liable for indirect/incidental/consequential damages; aggregate liability is limited to amounts you paid in the prior 12 months.

Article 15 — Governing Law and Disputes

Governed by the laws of the State of Qatar; Qatar courts have jurisdiction, subject to mandatory consumer rights in your country.

Article 16 — Changes

We may update these Terms and will change the "Last updated" date, with notice for material changes.

Article 17 — Contact

HYNX TRADING — info@hynx.ai — State of Qatar