Delete Your Hynx Account
Last updated: 1 July 2026
How to delete your Hynx account and what happens to your data. Applies to the Hynx website, Hynx Reach, and Hynx Freelancer, all operated by HYNX TRADING (State of Qatar).
Satisfies the account-deletion disclosure required by the App Store and Google Play (Google requires a public URL; Apple requires in-app deletion — both of which Hynx provides).
How to delete your account
In the app (Hynx Reach / Hynx Freelancer)
- Sign in → Settings → Account.
- Tap Delete account.
- Confirm (enter your password / type DELETE as prompted).
Your account is scheduled for deletion and enters a 30-day grace period.
On the website
Sign in at https://www.hynx.ai → Account settings → Delete account → confirm.
By email (if you cannot access your account)
Email info@hynx.ai from your registered address, subject "Delete my account". We may verify your identity first.
The 30-day grace period (restore)
For 30 days after you request deletion, you can restore your account by simply signing back in. After 30 days, your profile and data are permanently deleted and cannot be recovered.
What gets deleted
Profile/identity (name, username, email, photo); CV/résumé, portfolio, and career/freelance data; messages and uploaded files; voice-interview recordings and transcripts; AI-derived data (embeddings, scores, analyses).
What may be retained (and why)
- Financial/tax/transaction records — up to 6 years for legal compliance, financial reporting, fraud prevention, and disputes.
- Content shared with others — messages/posts already delivered to a counterparty may remain visible to them.
- Backups — residual copies are overwritten on a rolling basis.
Timing
Processed without undue delay; where GDPR applies, within one (1) month of a verified request (after the 30-day grace window), excluding data we must retain by law.